We want to provide you with a home that prepares you for your future and a team of staff who help you to have the confidence and skills to live independently. At the same time we recognise that everyone needs support in some way so will help you set and achieve goals.

The following is some of what you can expect when you live in SAILS accommodation.

• We will ensure that SAILS is a safe environment for you.

• We will offer you an individualised support package that will suit meet your needs as se out in your care plan.

• We will provide you with mentoring and coaching alongside support and guidance.

• We will assist you to prepare, plan and cook meals.

• We will support you with attending and making appointments.

• We will  support you with accessing education, employment, or training.

• We will support you in day to day housework and help you to understand tenancy agreements.

• We will ensure that you feel valued, and that your needs and wishes are respected in all areas including matters of disability, gender reassignment, pregnancy, race, religion or belief, sex or sexual orientation.

• We will help to signpost you to any services that can be beneficial for you.

• We will actively listen to your views and provide emotional, practical support that will help you to build your self-esteem.

• We will support you to maintain relationships with family and friends where appropriate.

• We will ensure that consultation processes are easily accessible and available for you, and gain your feedback and views on how we can improve.